Clinical Hero Ambassador Network Terms and Conditions

Last Updated: May 19, 2026

Company: BAM Wellness Corporation, DBA Clinical Hero “Clinical Hero,” “we,” “us,” or “our”

Ambassador: The person or entity enrolling in the Clinical Hero Ambassador Network through Trackdesk, “Ambassador,” “you,” or “your”

By applying to, enrolling in, or participating in the Clinical Hero Ambassador Network, you agree to this Ambassador Agreement.

1. Purpose of the Program

Clinical Hero operates an ambassador and affiliate referral program that allows approved Ambassadors to share approved Clinical Hero opportunities, including clinical trial awareness campaigns, health and wellness offers, survey opportunities, and other approved partner offers.

Ambassadors may earn compensation when eligible actions are completed through their approved tracking links, subject to this Agreement, the applicable offer terms, and Clinical Hero’s approval.

You understand that Clinical Hero may promote both clinical research opportunities and non-research health, wellness, educational, survey, or any affiliate offers.

2. Independent Contractor Relationship

You are an independent contractor, not an employee, agent, partner, franchisee, joint venturer, legal representative, or broker of Clinical Hero.

Nothing in this Agreement gives you authority to bind Clinical Hero, speak on behalf of Clinical Hero, make medical or legal representations, enroll anyone in a clinical trial, or guarantee eligibility, payment, treatment, medical benefit, or study participation.

You are responsible for your own taxes, expenses, equipment, internet access, business registrations, and compliance obligations.

3. No Medical Advice; No Enrollment Authority

You may not provide medical advice, diagnosis, treatment recommendations, or health claims on behalf of Clinical Hero, any study sponsor, clinical research site, investigator, healthcare provider, or any partner of any kind.

You may not state or imply that:

A person is eligible for a clinical trial or a partner offer.

A person will be accepted into a clinical trial or a partner offer.

A person will receive medical benefit from a study or a partner offer.

A study treatment is safe, effective, better than existing treatment, or guaranteed to work.

Clinical Hero is the sponsor, investigator, treating provider, or enrolling site, unless expressly stated in approved materials.

Compensation is guaranteed unless the approved offer materials expressly say so.

Your role is limited to sharing approved information and directing interested individuals to the appropriate Clinical Hero or partner link, form, landing page, or approved contact process.

4. Trackdesk Enrollment and Tracking

Clinical Hero uses Trackdesk or another affiliate tracking platform to manage Ambassador enrollment, tracking links, referrals, reporting, and commission calculations.

You are responsible for using only the tracking links, assets, coupon codes, forms, or other referral tools provided or approved by Clinical Hero.

Clinical Hero is not responsible for lost commissions caused by:

Failure to use your assigned tracking link.

Broken, altered, masked, or improperly formatted links.

Browser, cookie, ad-blocking, platform, device, attribution, or privacy settings.

Referrals made outside the approved tracking process.

Self-referrals, fraudulent referrals, duplicate leads, ineligible leads, or rejected conversions.

Changes made by third-party platforms, partners, affiliate networks, or tracking systems.

Clinical Hero’s tracking records, partner reports, and Trackdesk data will be the primary basis for determining eligible commissions, subject to review, adjustment, reversal, or rejection.

5. Approval Required Before Promotion

You may only promote offers, campaigns, products, services, studies, or opportunities that Clinical Hero has made available to you through Trackdesk, email, an Ambassador dashboard, written approval, or other official Clinical Hero communication.

You may not create, modify, or publish your own claims, ads, landing pages, graphics, videos, scripts, medical descriptions, study descriptions, or compensation statements unless Clinical Hero has approved them in writing.

Clinical Hero may require pre-approval of any post, ad, video, email, landing page, SMS message, flyer, script, or other promotional content before publication.

Clinical Hero may require you to remove or edit any content at any time.

6. Required FTC and Compensation Disclosures

You must clearly disclose your relationship with Clinical Hero and/or the promoted partner whenever you post, share, recommend, endorse, or promote any Clinical Hero or partner offer.

Your disclosure must be clear, easy to see, and placed near the endorsement or link. It must not be hidden in a profile page, buried in hashtags, placed only at the end of a long caption, or made unclear.

Acceptable examples include:

“I may earn a commission if you sign up through my link.”

“Paid referral partner.”

“Clinical Hero Ambassador — I may be compensated for qualified referrals.”

“Ad: I may earn compensation from this referral.”

For social media posts, use clear disclosures such as #ad, #paidpartner, or #ClinicalHeroAmbassador, together with plain-language disclosure when possible.

The FTC states that influencers and endorsers must disclose material connections to brands, including financial, employment, personal, or family relationships, and disclosures must be hard to miss. (Federal Trade Commission)

7. Truthful and Non-Deceptive Marketing

All statements you make must be truthful, accurate, not misleading, and supported by approved materials.

You may not:

Exaggerate compensation.

Misrepresent eligibility.

Use fake testimonials.

Imply guaranteed acceptance or guaranteed payment.

Misrepresent health outcomes.

Use fear-based, misleading, or manipulative health claims.

Claim that Clinical Hero, a sponsor, site, provider, or partner endorses you personally.

Use “free,” “risk-free,” “guaranteed,” “cure,” “approved,” “safe,” “effective,” or similar claims unless expressly approved in writing.

8. Special Rules for Clinical Trial Promotions

For clinical trial recruitment or awareness campaigns, you must follow the exact approved messaging provided by Clinical Hero.

You may not:

Say that a study drug, vaccine, device, treatment, or procedure is proven safe or effective.

Say that participation will improve a condition.

Overstate payment or reimbursement.

Minimize risks, visits, blood draws, procedures, screening requirements, or time commitments.

Use pressure tactics.

Target vulnerable individuals in an inappropriate manner.

Encourage someone to hide medical information.

Answer medical eligibility questions beyond the approved pre-screening language.

Modify IRB-approved or sponsor-approved materials without written permission.

If someone asks medical questions, you should direct them to the study site, healthcare provider, research staff, or official study materials.

9. Prohibited Promotional Methods

You may not use:

Spam email.

Purchased email lists.

Unsolicited text messages.

Robocalls.

Misleading direct messages.

Fake accounts.

Fake reviews.

Fake testimonials.

Bots or automated engagement.

Cookie stuffing.

Forced clicks.

Link hijacking.

Trademark bidding without written permission.

Domain spoofing.

Misleading URLs.

Paid search ads using Clinical Hero’s name or partner names without approval.

Ads that imply official government, hospital, university, or sponsor affiliation without approval.

Content that is discriminatory, harassing, obscene, violent, defamatory, unlawful, or reputationally harmful.

You may not promote Clinical Hero offers on websites, pages, groups, or channels involving illegal content, hate speech, adult content, firearms, illegal drugs, deceptive health claims, or other content Clinical Hero deems inappropriate.

10. Paid Advertising Rules

You may not run paid ads for Clinical Hero or partner offers unless Clinical Hero gives written permission.

This includes Facebook, Instagram, TikTok, Google, YouTube, Snapchat, Reddit, LinkedIn, native ads, display ads, influencer boosts, paid newsletter placements, sponsored posts, or any other paid media.

If approved, you must follow all platform policies, all Clinical Hero instructions, and all applicable laws. Clinical Hero may require access to review ad copy, targeting, screenshots, landing pages, and performance data.

11. Use of Clinical Hero Name, Marks, and Materials

Clinical Hero grants you a limited, revocable, non-exclusive, non-transferable license to use approved Clinical Hero materials solely to promote approved offers during your participation in the Ambassador Network.

You may not:

Register domains, handles, pages, groups, ads, or accounts using Clinical Hero’s name or confusingly similar names.

Alter Clinical Hero logos or materials without permission.

Imply that your page or account is an official Clinical Hero account.

Use Clinical Hero materials after termination.

Use partner names, sponsor names, site names, study names, or healthcare provider names unless approved.

All Clinical Hero materials remain the property of Clinical Hero or its licensors.

12. Compensation, Commissions, and Third-Party Partner Relationships

You may earn commissions only for valid, tracked, approved, non-fraudulent conversions that meet the applicable offer requirements.

Each offer may have different commission rules, including requirements for qualified leads, completed surveys, completed forms, verified appointments, randomized participants, purchases, subscriptions, completed consultations, or other approved actions.

Clinical Hero may receive compensation, commissions, referral fees, revenue shares, lead-generation fees, advertising fees, sponsorship fees, affiliate commissions, survey recruitment fees, research recruitment fees, or other forms of consideration from third-party organizations, including but not limited to healthcare companies, wellness providers, research organizations, clinical research sites, sponsors, contract research organizations, telehealth providers, survey companies, retailers, service providers, and other partners.

Clinical Hero may, but is not obligated to, share a portion of such compensation with Ambassadors, affiliates, referral partners, influencers, community members, or other participants in its programs.

Compensation paid to Ambassadors or other participants may differ from the amount received by Clinical Hero. Clinical Hero may retain a portion of any compensation received in order to support its business operations, technology platforms, compliance activities, marketing efforts, partner acquisition, administrative expenses, payment processing costs, customer support, program management, and other operational needs.

Compensation structures may vary by partner, offer, campaign, geographic location, conversion event, performance level, promotional method, or other factors determined by Clinical Hero in its sole discretion.

Clinical Hero is not obligated to disclose the amount of compensation it receives from third parties, the terms of its commercial agreements, its profit margins, or the methodology used to calculate compensation paid to Ambassadors or other participants.

Clinical Hero reserves the right to modify, suspend, replace, or terminate any compensation structure, commission rate, incentive program, payout schedule, or offer at any time, with or without notice, subject to applicable law.

Clinical Hero may reject, reverse, reduce, delay, or withhold commissions for:

Invalid leads.

Duplicate leads.

Incomplete information.

Fake, misleading, or incentivized submissions not expressly allowed.

Self-referrals.

Referrals from prohibited traffic sources.

Chargebacks, cancellations, refunds, reversals, or partner rejections.

Noncompliance with this Agreement.

Fraud or suspected fraud.

Failure to provide required tax or payment information.

Payment timing, thresholds, methods, and currency will be shown in Trackdesk, the applicable offer terms, or written Clinical Hero communications.

Clinical Hero may change commission rates, payment terms, eligible offers, or program rules at any time. Changes may apply prospectively unless otherwise stated.

13. No Guaranteed Earnings

Clinical Hero does not guarantee that you will earn any specific amount of money.

Any examples, projections, estimates, or past results are illustrative only and do not guarantee future performance.

Your earnings depend on many factors, including your audience, promotional methods, offer availability, eligibility rules, partner approvals, tracking accuracy, and compliance.

14. Taxes and Payment Information

You are responsible for all taxes arising from your commissions or other payments.

Clinical Hero may require you to provide accurate tax forms, payment details, identity verification, or other documentation before payment.

Clinical Hero may withhold payment if required documentation is missing, inaccurate, incomplete, or suspicious.

15. Data Privacy and Personal Information

You may not collect, store, sell, share, or misuse personal information from individuals interested in Clinical Hero or partner offers unless Clinical Hero has expressly authorized you to do so in writing.

You may not collect health information, medical information, protected health information, insurance information, Social Security numbers, or sensitive personal data on behalf of Clinical Hero unless specifically authorized in writing.

Whenever possible, you should direct individuals to Clinical Hero’s official forms, landing pages, partner pages, or approved intake process.

If you accidentally receive personal or health information, you must protect it, not share it publicly, and promptly notify Clinical Hero.

You must comply with all applicable privacy, advertising, consumer protection, email, SMS, telemarketing, and data protection laws.

16. Confidentiality

You may receive confidential information from Clinical Hero, including commission rates, campaign details, partner information, business strategies, offer rules, study materials, tracking data, lead information, platform access, or non-public communications.

You agree not to disclose, misuse, copy, sell, or exploit confidential information except as necessary to participate in the Ambassador Network.

This obligation continues after your participation ends.

17. Ambassador Conduct

You agree to act professionally, honestly, and respectfully.

You may not harass, pressure, mislead, discriminate against, or exploit potential participants, customers, patients, caregivers, partners, Clinical Hero staff, study sites, sponsors, or other Ambassadors.

Clinical Hero may remove any Ambassador whose conduct may harm Clinical Hero’s reputation, partners, participants, clients, or legal compliance.

18. Compliance With Laws and Platform Policies

You are responsible for complying with all applicable laws, rules, regulations, and platform terms, including those relating to advertising, endorsements, privacy, email marketing, text messaging, telemarketing, healthcare marketing, clinical trial recruitment, consumer protection, and tax reporting.

You must also comply with the policies of any platform you use, including social media platforms, email providers, ad platforms, affiliate networks, and Trackdesk.

19. Monitoring and Audit Rights

Clinical Hero may monitor your promotional activity, request screenshots, review posts, inspect traffic sources, review ad accounts or landing pages, and investigate compliance issues.

You agree to cooperate with reasonable compliance reviews.

Failure to cooperate may result in suspension, commission withholding, or termination.

20. Suspension and Termination

Clinical Hero may approve, reject, suspend, or terminate any Ambassador at any time, with or without cause.

Clinical Hero may immediately terminate you for:

Fraud.

Misleading claims.

Unauthorized medical statements.

Privacy violations.

Failure to disclose compensation.

Prohibited advertising.

Brand misuse.

Violation of study-specific rules.

Reputational harm.

Violation of this Agreement.

Upon termination, you must stop using all Clinical Hero links, materials, logos, claims, and confidential information.

Clinical Hero may withhold or cancel unpaid commissions associated with noncompliance, fraud, invalid referrals, or prohibited conduct.

21. Changes to Program or Agreement

Clinical Hero may update this Agreement, offer terms, commission rates, approved materials, payment rules, or program requirements at any time.

Continued participation after changes are posted or provided means you accept the updated terms.

22. Indemnification

You agree to defend, indemnify, and hold harmless Clinical Hero, its owners, officers, employees, contractors, clients, partners, affiliates, sponsors, study sites, and service providers from any claims, losses, damages, penalties, costs, liabilities, or expenses, including reasonable attorneys’ fees, arising from:

Your promotional activities.

Your breach of this Agreement.

Your violation of law.

Your misleading claims or omissions.

Your failure to make required disclosures.

Your misuse of personal information.

Your unauthorized medical, health, or earnings claims.

Your negligence, misconduct, or fraud.

23. Limitation of Liability

To the fullest extent permitted by law, Clinical Hero will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or lost-profit damages arising from this Agreement or your participation in the Ambassador Network.

Clinical Hero’s total liability to you will not exceed the unpaid, valid, approved commissions owed to you for the three months preceding the event giving rise to the claim.

24. No Warranty

The Ambassador Network, Trackdesk access, tracking links, reporting, offers, materials, and partner opportunities are provided “as is” and “as available.”

Clinical Hero does not warrant that:

The program will be uninterrupted.

Tracking will be error-free.

Offers will remain available.

Partners will approve all conversions.

You will earn commissions.

Any particular platform, campaign, or offer will produce results.

25. Dispute Resolution; Governing Law

This Agreement will be governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Any dispute arising from this Agreement will be resolved in the state or federal courts located in Broward County, Florida, unless Clinical Hero elects another lawful dispute resolution process.

Each party consents to personal jurisdiction and venue in those courts.

26. Entire Agreement

This Agreement, together with any offer-specific terms, Trackdesk terms shown in the Ambassador dashboard, approved campaign instructions, and Clinical Hero policies, forms the entire agreement between you and Clinical Hero regarding the Ambassador Network.

If there is a conflict, Clinical Hero’s offer-specific written instructions will control for that offer.

27. Acceptance

By checking the acceptance box, submitting your application, accessing Trackdesk, using a Clinical Hero tracking link, or participating in the Ambassador Network, you confirm that you have read, understood, and agree to this Agreement.